Shipping and Returns

Shipping & Returns
We aim to deliver your MiteGuard products quickly and securely — and we want you to feel confident with every order.

Delivery Options
We ship Australia-wide using Australia Post. You’ll receive tracking details once your order is dispatched.

Shipping Rates & Times
Standard (4–7 business days): $12.00  
Express (2–4 business days): $25.00  
Local Pickup: Available from Balcatta, WA (select at checkout)

Orders are dispatched within 1–2 business days. If you have any questions about delivery, email us at: info@auspharm.com.au

Returns & Exchanges
We accept returns on unused products within 7 days of purchase. Please review the details below before sending anything back.

Items must be unopened and in original sealed packaging.
Any missing, incorrect or damaged items must be reported within 24 hours of receiving your delivery
If you receive the wrong item, do not open the packaging.

Return Address:
Unit 5, 30 Erindale Road
Balcatta, WA 6026

Please repackage the item with all original elements. For more information, please see our Terms & Conditions.

If you’re unsure about sizing or product details, we recommend reaching out before placing your order. We’re always happy to help. Please Contact us here.